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SerNet, 2023

Archive emails easily and securely - with MailStore and SerNet

"Mail archiving is not an optional extra - it's a must!" This is how Christian Börker, consultant at SerNet responsible for selling e-mail security solutions, puts it in a catchy phrase. What does he mean by this? Legally compliant e-mail archiving is more than just a pretty folder in the digital mailbox. It is a legal requirement for companies, and not only that: it is an important part of business risk management. With SerNet at your side, you can succeed in implementing operational and legal requirements.

SerNet relies on products from MailStore for this purpose, which can be integrated into existing IT infrastructure. For example, MailStore Server, the leading software solution for secure email archiving for small and medium-sized businesses. The specialization on SMEs is also reflected in the licensing options: 5 to 500 users* are provided for a single MailStore Server installation with a very good price-performance ratio.

The starting point for the need for mail archiving are regulations such as the GoBD and specifically § 238 para. 2 HGB. They make for Germany exact defaults, how electronic documents are to be treated. Comparable regulations apply in Austria and Switzerland. Companies must have a clear and robust plan for this. MailStore complies with the IDW PS 880 audit standard, is EU-DSGVO compliant, e.g. through individual retention policies, and is "Made in Germany". In this way, it manages the triad of legal regulations, technical challenges and compliance. The archiving of all incoming and outgoing emails protects against data loss and ensures information continuity - and if an official audit is ever due, MailStore offers its own access options for auditors.

The aspect of outsourcing emails from productive operations and thus avoiding duplicate data storage also plays a role in the decision to use MailStore. The system supports e-discovery scenarios with fast full-text search across all emails and file attachments. Restoration works at the click of a mouse. Used correctly, legally compliant email archiving is not an unnecessary expense. Börker: "Rather, it is a tool that enables companies to properly store business-relevant information and prevent possible legal consequences."

SerNet at your side

The team at SerNet has extensive experience with MailStore: the solutions have proven themselves in multiple customer deployments in Göttingen, the southern Lower Saxony region and beyond. Several colleagues have gone through the manufacturer's training programs and are certified accordingly.

In close coordination with the customer, SerNet plans, implements and supports the software. A first impression of Mailstore is provided by a proof of concept - if the product is convincing, the implementation plan follows: Which mailboxes need to be archived with MailStore, which need to be excluded, which archiving method will be used? Storage requirements and the provision of server or virtualized infrastructure must also be determined.

Once MailStore is in place, SerNet is also a reliable contact for customers during ongoing operations.

Further information

For further information on secure email archiving and the use of MailStore in companies of all sizes, please do not hesitate to contact us. You can reach us by phone at 0551 / 370000-0 or by email at

We also recommend MailStore's YouTube playlist, which goes into many different aspects.

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