Buy support expertise from SerNet

In need of technical assistance? 
Our support team is here to help. We resolve issues associated with our product portfolio quickly and efficiently.

Already have a support contract with SerNet GmbH?

• Phone support: Call us directly at +49 551 370000-0 – we will patch you through to the right person.
• Email support: Write to the support address you know, and our team will get back to you as soon as possible.

You are a new customer or do not yet have a support contract?

• Support contracts through SerNet Sales are flexibly tailored to your needs.

Our business hours: 
Monday to Friday, 8 a.m. to 6 p.m. (except on public holidays in Lower Saxony)

For support outside business hours, we offer contracts with clearly defined SLAs.