Support from winwerk

You need immediate assistance? We are there to help you at all times. Please call us or send an e-mail to By clicking on the Teamviewer logo you can download a small remote maintenance program for Windows or Mac. Our colleagues will explain how to use it to you.

  • If you already have a contract with us, we will connect you to our technical support as soon as possible. You may be referred to the Teamviewer links for remote support.
  • If you are not authorized to place orders yourself, we will be happy to tell you who from your institution can authorize you.
  • If you do not have a contract yet, you may want to speak to our sales department. We will send you our uncomplicated support contract, by e-mail or fax, which contains everything important on 2 pages. You return this contract signed and can immediately access all support services.

If you have a little more time, please use the adjacent form or send an e-mail to

Please do not forget to describe the problem category if possible, for example:


You will receive a callback within our business hours (Monday to Friday 08:00 to 18:00). For very urgent matters please call us!

Sales Contact

We will gladly send you further information about our products and services!

Just give us a call or send an email to

Christian Börker, Nadine Dreymann, Willem Rothe and Andrea Schell.

Contact person

Christian Börker

Christian Börker Team Lead winwerk

+49 551 370000-0

SerNet callback?