SerNet support contract
For professional network, Linux and Samba support SerNet offers a support contract for phone, written, fax, e-mail and on-site support. Please phone us to clarify any detailed questions you may have.
To utilise these services quickly and without any red tape you can request the contract online here:
- Fill in and send the form opposite.
- You will receive an e-mail with the address (URL) of the contract.
- Download the contract via this web address, print it out, sign it and send it to us by fax.
- You will receive a copy (including a customer number) signed by us via fax. You can then request our services by stating this number.
You must include a VALID e-mail address so that we can send the URL of your contract by e-mail.
For non-German speaking customers, we have an English support contract which we'll gladly send to you.



